Claims Assistant/Trainee

To provide support to Claims Adjusters/Claims Supervisors/Claims Managers within the Liability TPA office. RESPONSIBILITIES AND DUTIES: REQUIRED DUTIES/TASKS: • • Set initial reserves and plan of action according to instruction. • Open, close, and re-open files as necessary. • Prepare and handle office mail, including courier packages. • Take initial loss reports by phone, email, or • Assist Adjusters in processing of claims. • Assist Claims Supervisor as • Obtain Adjuster license. • Maintain Performance Measure • Maintain Workflow requirements. • Index Bodily Injury claims in • Request police reports as needed. • Prepare, copy and mail defense • Gather information for MSA referrals as requested. • Convey positive attitude and teamwork for optimum provision of services to • Enter claims in One Entry. • Pay expense bills as instructed by Adjusters or Supervisors. • Additional duties as deemed necessary and within the realm and scope of level of expertise, as outlined by Claims Supervisor, Claims Manager, or QA Manager. Software/Computer Equipment Knowledge: AIM 2.0; Microsoft Word, Excel, Outlook; IDatix; Copy Machine/Printer; ISO and Call Manager